Effective Date: August 6, 2025
Welcome to www.caffiends247.com (“Website”, “Site”, “we”, “us”, or “our”). Please read these Terms of Use and Conditions (“Terms”) carefully before accessing or using our Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to all of the Terms, please do not use the Website.
1. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this Website. By using this Site, you represent and warrant that you meet all eligibility requirements.
2. Use of the Website
You agree to use the Website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use of the Website.
You may not:
Use the Site in any way that violates applicable laws or regulations;
Engage in unauthorized scraping, data mining, or data harvesting;
Distribute spam, viruses, or other harmful code;
Impersonate any person or misrepresent your affiliation.
3. Account Registration
Some features of the Site may require account registration. You agree to provide accurate and complete information when creating an account and to keep that information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
4. Purchases and Payments
If you make a purchase through the Website, you agree to provide valid and current payment information. All prices are listed in your local currency unless otherwise stated. We reserve the right to change prices, cancel orders, or limit quantities at our discretion.
5. Shipping and Returns
Please review our Shipping & Returns Policy for information on order fulfillment, shipping times, and return procedures.
6. Intellectual Property
All content on this Website, including but not limited to logos, images, product descriptions, and blog posts, is the property of Caffiends247 or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written consent.
7. User Content
If you submit or post any content (e.g., reviews, photos, comments), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display that content. You represent that you own or have the right to post such content and that it does not violate any third-party rights.
8. Links to Third-Party Sites
This Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over third-party sites and are not responsible for their content or privacy practices.
9. Disclaimer of Warranties
The Website is provided on an “as is” and “as available” basis. We make no warranties or representations about the availability, accuracy, or reliability of the Site or its content. Your use of the Website is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, Caffiends247 shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data, loss of profits, or service interruptions, arising out of or in connection with your use of the Website.
11. Indemnification
You agree to indemnify and hold harmless Caffiends247, its officers, directors, employees, and agents from and against any claims, damages, liabilities, or expenses arising from your use of the Website or violation of these Terms.
12. Termination
We reserve the right to suspend or terminate your access to the Website at our sole discretion, with or without notice, for any reason, including breach of these Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida in The United States of America, without regard to its conflict of law provisions.
14. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated effective date. Your continued use of the Website after any changes constitutes acceptance of the new Terms.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Email: caffiends247@gmail.com
Address: www.caffiends247.com
Phone: (85) 257-4196
Effective Date: August 6th 2025
At Caffiends247, your satisfaction is our top priority. We’re committed to providing you with high-quality coffee products and outstanding customer service. If something isn’t right, we’re here to help.
Returns
Due to the nature of our products (coffee and perishable goods), we generally do not accept returns on opened or used items. However, we understand that things don’t always go as planned.
We accept returns in the following cases:
You received the wrong item.
The product was damaged during shipping.
The item was defective or compromised in quality (must be reported within 7 days of delivery).
Eligibility Requirements:
Return request must be made within 7 days of delivery.
Items must be unused, in original packaging, and accompanied by proof of purchase.
Please contact us at caffiends247@gmail.combefore returning any items.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that shipping costs are non-refundable.
Non-Refundable Items
The following items are not eligible for return or refund:
Opened coffee products (beans, grounds, etc.)
Gift cards
Sale or clearance items
Subscription boxes (after they’ve shipped)
Damaged or Incorrect Orders
If your order arrived damaged, incorrect, or missing an item, please contact us within 72 hours of delivery. Include your order number and a photo of the issue so we can make it right.
Exchanges
We currently do not offer direct exchanges. If you need a different item, please initiate a return (if eligible) and place a new order.
Contact Us
For all return and refund inquiries, reach out to us at:
Email: support@caffiends247.com
Website: www.caffiends247.com
We’re available Monday to Friday, 9 AM – 5 PM (EST), and we aim to respond within 24–48 hours.
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